At BrightClaim, our first responsibility is to our clients and ensuring a smooth, worry-free claims process. We provide our clients access to their files 24/7 on our unique management platform, ClaimsCore. Our interactive portal features the ability to communicate direct to the BrightClaim adjuster through our notes.
If your policy holders have accidents outside of your coverage areas or in states where your adjusters are not licensed and lack knowledge of jurisdictional matters; BrightClaim can assist you in your claims processing.
We possess all the required licensing and complete understanding of state laws and jurisdictions in order to ensure successful claims resolutions. In addition, BrightClaim has the capability to engage professionals such as engineers, as well as those provided by the client.
Claim Services Offerings:
- Comprehensive and Collision Auto
- Property Damage
- Bodily Injury
- Limited or Full Assignments
- Heavy Equipment
Commercial, Homeowner’s, GL, and Product Liability are also areas included in our service overture.
Although we are national in scope, providing coverage over the entire United States, (Excluding Hawaii and Alaska), we utilize local resources to process the claims. Some of our features include the option to package the claim or unbundle services. We are able to eliminate mitigating factors throughout the claims process by effectively managing each step of the claim, as well as, making contact same day with the insured and/or other involved parties
Our clients can rest assured that BrightClaim will follow policy and procedures culminating in file reports that are certain to exceed their requirements. Our comprehensive first reports include important components such as briefs of initial findings, summary, statements from the insured and witnesses, as well as damage appraisal and liability evaluation.
Status Reports provide our clients the opportunity to have additional information that include materials we received after our initial findings which further assist with the valuation of liability and damages. We make these reports available quickly to our clients, normally in less than two weeks. Carriers looking for claims services or to supplement their current claims process, should contact the Auto and Liability department at BrightClaim.