After a tornado passes, one of the first things homeowners will do is contact their insurer. The Property Casualty Insurers Association of America specifically encourages insured individuals to do this in order to begin claims processing. On the reverse side, carriers have to be ready to meet these demands, wherever they come from, and dispatch qualified professionals to the scene.
There are a few things that will make your catastrophe response stand out. First, the policyholder needs strong customer service, including communication with someone who understands the most needed type of repairs.
Finally, they’ll feel more confident if the person they’re working with has the right credentials and experience. This isn’t just a matter of comfort: The PCIAA pointed out in a recent press release that it’s also a way to assure consumers they aren’t facing a scam.
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