Deploying the best practice approach to handling losses involving significant personal property contents items has shown to not only improve customer service, but also lower overall severity. Because all losses have unique circumstances that require individualized strategies, BrightClaim works with our client carriers to establish customized services that will delivery measurable results.
BrightClaim's highly trained team of experts can assist your adjusters and insureds with all aspects of the claims process involving the personal property items…from compiling the original inventory to working with mitigation vendors (such as dry cleaning and water mitigation). BrightClaim also provides full like, kind and quality replacement information and values that allow the adjuster to settle the claim promptly and accurately, all the while maintaining (and increasing) the goodwill of the insured.
BrightClaim provides our clients with scalable solutions that can be deployed in day-to-day claims as well as pocket storms and major catastrophes. Our nationwide network of professionals allow us to deliver consistent service no matter the claim volume. Each expert is certified and credentialed by BrightClaim and is fully trained to understand the entire claims process. Our nationwide footprint of Contents Professionals is unmatched in the industry
While it's impossible to predict completely what every year will bring in terms of claims challenges, data shows that losses in recent years are high. In 2014, April saw more than 5,680 flood claims as well through the National Flood Insurance Program (NFIP), a subset of FEMA. This put it at far and away the highest single month for flood-related loss throughout the year. It's only an example of the high amounts of losses that can appear in an otherwise low year.
Contents losses are important in and of themselves, but also contribute to the total value of a loss during a catastrophe. Look over our Contents Services page for more information on the different levels of this service we have available.